Emmeline Butler Ceramics

Emmeline Butler Ceramics

Privacy Policy

Here, you can find out what personal information I collect and how I safeguard your information.

The data I collect and process is usually just your name and email address, which is used to send marketing information and news about me, my work and upcoming events.

How I protect your data

Your privacy is extremely important to me. I’m committed to protecting any personal information you’ve given me, and I comply with all relevant data protection laws.

This means that:

I take full responsibility for the information I hold about you

I will protect your privacy at all times

I will never sell your personal information.

Whether you’ve supplied your personal details online, by phone or text, by email or in a letter, I will never use them without a lawful reason to do so.

I’ll use them for the purposes for which they were initially requested and as fully explained in this Privacy Policy. This explains how your personal data is being managed and safeguarded by me, including:

• what information I collect about you

• how I collect and use this information

• how I safeguard the information you’ve provided

• your rights in relation to the information I hold about you

This Privacy Policy is designed to help you understand how I collect and use your personal information. This Privacy Policy applies to all the pages on my sites (including websites and social media platforms) and any features of them and any other areas which require registration on my sites. However, it won’t apply to any third-party sites which are linked to or from my sites. I recommend that you read the privacy notice of any such sites that you visit as I am not responsible for them. When I refer to my website or sites, I mean any of my websites or applications from which you have accessed this Privacy Policy.

I know that you care how your personal information is used and I appreciate that you trust me to do that carefully and sensibly. This Privacy Policy is reviewed annually; the current version will be available through my website.

What information does Emmeline Butler Ceramics collect about me?

Personal information that I collect may include your name, contact details (phone numbers, email address and addresses). Except where stated otherwise on the site at the time such personal information is submitted, it is only processed for the purposes for which you have submitted it to me.

How does Emmeline Butler Ceramics collect my personal information?

Your information is collected by me through a newsletter signup form on my website (www.emmelinebutler.co.uk) (or my previous website www.purplepottery.co.uk) to which you will have voluntarily subscribed, or through a communications option or sign up form when you have bought some of my work direct from me. You choose what personal information to disclose; you may, for example, provide me with your information when you post something on my sites or when you contact me (online or offline).

What will Emmeline Butler Ceramics do with my personal information?

I will use your personal information for a variety of purposes, which are in my legitimate interests (“Legitimate Interests”), and/or in order to enter into or perform a contract with you (“Contractual”), and/or with your consent (“Consent”), and/or compliance with my legal obligations (“Legal Reasons”).

For example, I may use your personal information:

• to send you my email newsletter, informing you of my latest news, events and current work

• to inform you about and provide more information on services offered by me

• to invite you to participate in exhibitions, events and sales

• for marketing for our Business Purposes and/or with your Consent

• for statistical or analytical purposes

• to detect, prevent or investigate security breaches or fraud (“Legal Reasons”)

• to otherwise better meet the needs and preferences of my subscribers

I will not allow unrelated third parties to use your personal information for marketing without your consent. Where I rely on your consent, you have the right to withdraw it at any time.

I also use personal information to identify types of user, audit how my sites are used, and to help with the strategic development of my sites. When doing so, I remove any direct identifiers.

You may unsubscribe from being contacted for these purposes at any time. I will show your username on any content you submit or post on my sites (including discussions, bulletin boards, forums and social media platforms).

How long will Emmeline Butler Ceramics keep my personal information?

I will keep your personal information only for as long as necessary to fulfil the purposes for which I am processing your personal information unless the law permits or requires longer. For example, I might need to keep your personal data for quality assurance of the service I have provided, or I might need to keep it to defend future legal claims. Upon receiving a request to opt out of receiving further communications I will delete all your information within one month.

Email opt-out

I will not send you emails if you have opted out of receiving them. Any emails I send you will include an unsubscribe option at the end of the email. You may also unsubscribe from any communications at anytime by requesting to do so through the contact form on my website.

Once you have unsubscribed your data will be deleted within a month, but you will be able to resubscribe at any time through my website.

How does Emmeline Butler Ceramics keep my personal information safe?

I seek to protect the safety of all your personal information by using a dedicated mail storage and distribution service (Mailchimp). To view MailChimp’s Privacy Policy please visit: https://mailchimp.com/legal/privacy/

Any personal information that you voluntarily post on a public area of my sites, such as a bulletin board or social media, may be collected and used by others. Please be careful what personal information you disclose in this way, and be aware that I cannot control the actions of other users.

You can ask for a summary of the information I have for you, or ask me to amend any information I hold at any time by requesting this through the contact form on my website and I will respond to you within one month of receipt of the request.

Information collected through sales on Etsy

This Privacy Policy also describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Emmeline Butler, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected].